AI Sidekick for Veterinary

That after-hours emergency call went straight to voicemail.

Veterinary clinics miss up to 28% of incoming calls — and 85% of those pet owners will never call back. AI Sidekick responds instantly by text, asks about the situation, books appointments around the clock, and follows up on every lead so every pet owner gets a response.

Get a Free Consultation See the Math
Veterinarian examining a dog in a clinic
24-28%
of all calls to veterinary clinics go unanswered
Peerlogic
$100K+
in recoverable revenue lost annually to missed calls
Today's Veterinary Business
$5,000
average lifetime value of a single bonded veterinary client
Practice Life
94M
U.S. households now own at least one pet — demand is surging
APPA 2025

Sound familiar?

The exam room is full. The phone won't stop ringing.

Your front desk is juggling check-ins, discharges, and anxious pet parents in the lobby. Every unanswered ring is a new client booking with the clinic down the street — or worse, a pet emergency that can't wait.

Sunday, 11:42 PM
Dog ate something toxic
A panicked pet owner calls after their Labrador got into a box of chocolate. Your phone rolls to a generic voicemail. They drive 30 minutes to an emergency hospital instead of your clinic.
With AI Sidekick: Instant text identifies the emergency, provides your after-hours triage instructions, and alerts your on-call vet directly. The client stays with your practice.
Monday, 10:15 AM
5 calls stack up during morning rush
Two wellness exams, a post-surgical follow-up, and a walk-in with a limping cat. Your receptionist is swamped. Five calls ring through — none get answered. No messages left.
With AI Sidekick: All five callers get an immediate text. Three book appointments, one asks about vaccine pricing, one requests a prescription refill. Zero leads lost.
Wednesday, 3:00 PM
New puppy owner never comes back
A first-time pet parent brought their puppy in for shots two months ago. They were supposed to come back for boosters, but nobody followed up. They found another vet closer to home.
With AI Sidekick: Automated follow-up reminds them about upcoming boosters at day 7, 30, and 60. They book their next visit before they even think about switching.

How it works

Set it up once. It handles the rest.

01
We configure your clinic's system
We connect to your clinic's phone line and configure your AI with your services, appointment types, office hours, and emergency protocols. Setup takes less than 48 hours with zero disruption to your practice.
02
Every missed call gets a text instantly
When a call goes unanswered, the pet owner receives a friendly text within seconds. Your AI Sidekick asks about their pet, the reason for the visit, and books the right appointment type — wellness, sick visit, surgery consult, or refill request.
03
Follow-ups and reviews run automatically
Every new client inquiry gets an automated follow-up sequence. After appointments, pet owners are prompted to leave a Google review. Vaccine and checkup reminders go out automatically to keep clients bonded to your practice.

The math

What missed calls are actually costing your clinic.

Without AI Sidekick
Calls per month (avg clinic)800
Missed call rate26%
Missed calls per month208
Callers who don't call back85%
Lost potential clients per month177
Average first-visit value$200
Booking rate if answered~40%
Revenue lost per month$14,160
With AI Sidekick
Missed calls recovered by text-back208
Pet owners who engage via text65%
Recovered leads per month135
Average first-visit value$200
Booking rate with follow-up~45%
Client lifetime value$5,000
Revenue recovered per month+$12,150
Sources: Missed call rate from Peerlogic veterinary phone data. Six-figure revenue loss from Today's Veterinary Business. Average visit cost ($200) from Capital One Shopping 2025 data. Client lifetime value ($5,000) from Practice Life. Caller behavior from Moneypenny.

Pricing

One plan. Everything included.

Monthly Annual Save 33%
$397 /month
$500 one-time setup
  • AI voice receptionist — no more missed calls or voicemail?Answers every call 24/7, handles multiple calls at once, books appointments, and transfers to you when needed. No caller ever hits voicemail again.
  • Two-way SMS — customers text in and book instantly?Customers text your business number anytime. AI responds instantly, answers questions, and books appointments — no staff needed.
  • Handles multiple calls at once — no busy signals, ever?Your AI receptionist handles unlimited concurrent calls. Even if 10 customers call at the same time, every single one gets answered immediately.
  • AI website chatbot — turns site visitors into booked appointments?A chat widget on your website that answers questions about your services, pricing, and hours — and books the appointment before the visitor leaves.
  • Online booking calendar?Customers book directly into your schedule. Syncs with Google Calendar or Outlook.
  • Automated appointment reminders?Automatic text and email reminders before appointments so customers don’t no-show.
  • Automated lead follow-up — no lead forgotten, ever?Leads get automatic text follow-ups until they book or opt out. No more forgetting to call someone back.
  • Google review automation — build your reputation without asking?After every completed job, the system texts your customer a link to leave a Google review. You never have to ask in person.
  • Lead pipeline & CRM?See every lead, conversation, and booked job in one dashboard. Know exactly where each customer stands.
  • Spanish language support?Your AI Sidekick handles calls and texts in both English and Spanish.
  • Reporting dashboard?Log in anytime to see your calls, texts, bookings, and leads in real time.
Book a Demo

No contracts — cancel anytime

Veterinary-Specific Questions

You're probably wondering.

Yes. We configure emergency detection keywords and scenarios specific to veterinary — toxin ingestion, difficulty breathing, hit by car, seizures, bloat, and more. When AI Sidekick identifies an emergency, it instantly escalates by texting or calling your on-call veterinarian. You define the rules for what gets escalated and to whom.
Veterinary practices are not subject to HIPAA, but we take data security seriously. Conversations and contact records are stored in our cloud-based platform with SSL encryption. You can export or delete your data at any time. We don't sell or share contact data for marketing purposes.
Yes. AI Sidekick is configured specifically for veterinary practices. It asks the right questions — species, symptoms, age, whether the pet is eating and drinking — and routes to the correct appointment type. Wellness exams, sick visits, dental cleanings, surgery consults, and prescription refills are all handled differently based on your scheduling preferences.
AI Sidekick works alongside your existing PMS — whether that's eVetPractice, Cornerstone, Avimark, or another system. We don't replace your software. We fill the gap between a missed call and a booked appointment, making sure every lead reaches your front desk instead of disappearing into voicemail.
Yes. When a pet owner texts about a refill, AI Sidekick collects the pet's name, medication, and last visit date, then sends that information to your team as a notification. Your staff reviews and approves the refill, then sends a confirmation text to the client through the system.
Small practices often benefit the most because you don't have overflow staff for the phones. If the system helps you capture even a few new clients per month who would have otherwise called another clinic, it covers its cost. Your dashboard tracks exactly how many calls are caught and appointments booked.

Ready to stop losing clients to voicemail?

Tell us about your veterinary practice and we'll show you exactly how many pet owners you're losing — and how to bring them back.