Terms of Service

Last updated: March 6, 2026

These Terms of Service ("Terms") govern your use of the AI Sidekick website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Services

AI Sidekick provides AI-powered automation services for small businesses, including but not limited to missed call text-back, AI receptionist, lead follow-up, and review automation systems. Services are provided on a subscription basis as described in your service agreement.

2. Eligibility

You must be at least 18 years old and have the authority to bind the business entity you represent to use our services.

3. Account and Service Setup

• You are responsible for providing accurate business and contact information
• You are responsible for maintaining the confidentiality of any account credentials
• You agree to notify us promptly of any unauthorized use of your account
• We will work with you during setup to customize messaging and workflows for your business

4. Pricing and Payment

• Current pricing is listed on our website and may be updated from time to time
• Setup fees are due upon commencement of service implementation
• Monthly subscription fees are billed in advance on a recurring basis
• All fees are in US dollars and are non-refundable except as required by law

5. Cancellation

You may cancel your subscription at any time by contacting us. There are no long-term contracts. Upon cancellation:

• Your service will continue through the end of the current billing period
• No further charges will be made after the current billing period
• We will provide you with any data we hold on your behalf upon request

6. Acceptable Use

You agree not to use our services to:

• Send spam, unsolicited messages, or communications that violate applicable laws
• Violate the Telephone Consumer Protection Act (TCPA) or similar regulations
• Misrepresent your identity or business
• Engage in any activity that is illegal, harmful, or deceptive

7. AI-Generated Communications

Our services use artificial intelligence to generate and send communications on behalf of your business. You acknowledge that:

• AI-generated messages are based on templates and guidelines you approve
• You are ultimately responsible for the communications sent on your behalf
• You should review and provide feedback on messaging to ensure accuracy
• AI systems may occasionally produce unexpected responses; we provide human escalation paths for complex situations

8. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We take data protection seriously and implement reasonable security measures. You retain ownership of your business data and customer information.

9. Limitation of Liability

To the maximum extent permitted by law, AI Sidekick shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee specific business results, revenue increases, or lead conversion rates. Results vary based on industry, location, and other factors.

11. Indemnification

You agree to indemnify and hold harmless AI Sidekick from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any third party's rights.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Dallas County, Texas.

14. Contact Us

If you have any questions about these Terms, please contact us at:

AI Sidekick
Dallas-Fort Worth, TX
Email: hello@aisidekick.com