AI Sidekick for Restoration

The pipe burst at 2 AM. Your phone rang once.

Water damage, fire damage, mold — every emergency call you miss goes straight to the next company on Google. AI Sidekick responds to every missed call instantly, captures the job details over text, and books the appointment while you're on-site or asleep.

Water damage restoration technician with equipment
14,000
water damage emergencies occur every day in the U.S.
80%
of burst pipe incidents happen nights and weekends when offices are closed
$12,514
average water damage insurance claim payout
$210B+
U.S. restoration industry market growing at 5.8% CAGR through 2030

Sound familiar?

Emergencies don't wait for business hours.

Homeowners with water pouring through their ceiling are not leaving voicemails. They're calling the next restoration company that picks up. If you're on a job site, driving, or asleep — that lead is gone in seconds.

Sunday, 2:17 AM
Pipe bursts in a finished basement
A homeowner wakes up to three inches of standing water. They call your number in a panic. It goes to voicemail. They hang up and call the first 24/7 company they find on Google.
With AI Sidekick: Instant text back within seconds. Your AI Sidekick gathers the address, damage description, and insurance info. You wake up to a confirmed emergency job worth $5,000+.
Wednesday, 11:45 AM
Insurance adjuster sends a referral
An adjuster calls to refer a fire damage job. You're running extractors on another site and can't answer. They move on to the next company in their rolodex.
With AI Sidekick: The adjuster gets an immediate text acknowledging the referral. AI Sidekick captures the property address and claim number. You call back with all the details ready.
Friday, 6:30 PM
Mold discovered during a home inspection
A realtor calls about mold found during a buyer's inspection. The deal is on a tight timeline. Your office closed 30 minutes ago. No answer.
With AI Sidekick: The realtor gets a text response immediately. AI Sidekick schedules a mold assessment for the next morning and collects the property details. You win a $3,000+ remediation job.

How it works

Set it up once. Capture every emergency.

01
We configure your system
We connect to your phone line and configure your AI with your service types, coverage areas, and emergency dispatch process. Setup takes less than 48 hours.
02
Every missed call gets an instant response
When a call goes unanswered — day or night — the caller gets a text within seconds. Your AI Sidekick handles the conversation, qualifies the emergency, collects insurance details, and books the appointment or alerts your on-call crew.
03
Follow-up runs automatically
Every estimate, inspection, and adjuster referral gets automated follow-up at day 2, 5, and 10. After the job is complete, customers are prompted to leave a Google review. Every lead gets a follow-up.

The math

What missed calls are really costing your restoration company.

Without AI Sidekick
Missed calls per month (avg)30
Callers who don't leave voicemail80%
Lost leads per month24
Average restoration job value$5,500
Close rate on answered leads~25%
Revenue lost per month$33,000
With AI Sidekick
Missed calls recovered by text-back30
Leads who engage via text65%
Recovered leads per month20
Average restoration job value$5,500
Close rate with follow-up~30%
Revenue recovered per month+$33,000
Sources: Average claim value from ConsumerAffairs. After-hours incident rate from Rainbow Restoration. Voicemail stat from Forbes via SellCell. Restoration job values from HomeAdvisor. Daily incident count from RubyHome.

Pricing

One plan. Everything included.

Monthly Annual Save 33%

Restoration-Specific Questions

You're probably wondering.

Yes. Your AI Sidekick identifies emergency keywords — standing water, active leak, fire damage, sewage backup — and immediately escalates by texting or calling your on-call technician directly. You set the escalation rules: which emergencies trigger a call-out, and who gets notified. Non-urgent inquiries like mold assessments get scheduled for the next business day.
Yes. AI Sidekick asks for the insurance carrier, policy number, claim number (if they have one), and whether they've already filed a claim. This gives your team basic insurance details before the callback or site visit, saving time on the initial conversation.
Yes. When an adjuster calls and you can't answer, they get a professional text response acknowledging the referral. Your AI Sidekick collects the property address, claim number, type of damage, and the adjuster's contact info. You get all of it in a single notification so you can follow up immediately — instead of losing the referral to another company.
We build custom conversation flows for each damage type. Water damage calls get asked about the source, how long it's been standing, and whether the water is clean or contaminated. Fire damage calls get asked about the extent of damage and whether the property is habitable. Mold inquiries get asked about visible growth, musty odors, and recent water events. Each flow asks the right questions for your crew to show up prepared.
AI Sidekick doesn't directly integrate with Xactimate, DASH, or RestorationManager. It handles two-way SMS, lead qualification, and emergency escalation separately. Your team creates jobs in your restoration management software as usual. We can connect via Zapier or Make to push new lead data.
AI Sidekick lets them know a team member will call them back as soon as possible, and you get an immediate notification. For true emergencies that match your escalation rules, the system calls your on-call tech directly. The goal is to hold the lead and gather critical info — not replace your team. Most homeowners are relieved to get any response at all during a 2 AM water emergency.

Stop losing emergency jobs to voicemail.

Tell us about your restoration company and we'll show you exactly how many leads you're losing — and how to capture every one of them.