AI Sidekick for Auto Repair

That check engine light won't wait. Neither will your customers.

When someone's brakes are grinding or their car won't start, they need help now. If your phone rings out, they're calling the shop down the street. AI Sidekick texts back instantly, books the appointment, and follows up on every estimate — so you never lose a repair job while you're under a lift.

Get a Free Consultation See the Math
Auto repair shop with vehicle on lift
$211B
U.S. auto repair and maintenance market size in 2026
Mordor Intelligence
85%
of callers who don't get an answer will never call back
BIA/Kelsey via Dialzara
$500+
most common average repair order value at U.S. auto shops
PartsTech Industry Report
239K+
auto repair shops in the U.S. — 75% independently owned
Gitnux

Sound familiar?

You're under the hood. The phone's ringing.

You can't pick up the phone when you're elbow-deep in a transmission job or running diagnostics. But that caller has a car that won't start, and they're not going to wait around — they'll call the next shop on Google before your voicemail even finishes.

Monday, 7:45 AM
Check engine light on the way to work
A driver notices their check engine light on during the morning commute. They call your shop before they even get to the office. No answer. They Google the next closest shop and book there instead.
With AI Sidekick: Instant text back within seconds. AI Sidekick asks what the dashboard light looks like, captures the vehicle year and make, and books a diagnostic appointment for that afternoon.
Wednesday, 3:15 PM
Brake noise gets worse on the highway
A customer hears grinding every time they brake. They call you from the road, panicked. Your techs are all busy. The call rolls to voicemail. They pull into the chain shop a mile away.
With AI Sidekick: A text goes out immediately reassuring them. Your AI Sidekick gathers details about the noise and vehicle, and schedules a brake inspection for first thing the next morning.
Friday, 5:30 PM
Estimate follow-up never happens
You quoted a customer $1,800 for a timing belt and water pump on Tuesday. You meant to call them back Thursday. It's Friday now and they've already approved the job somewhere else.
With AI Sidekick: Automated follow-up texts check in at day 2, 5, and 10. The customer replies "yes" on day 3 and the job is booked before you even think about it.

How it works

Set it up once. It handles the rest.

01
We set up your system
We connect to your shop's phone line and configure your AI with your services, pricing, hours, and common customer questions. Installation takes less than 48 hours and requires zero technical knowledge from you or your team.
02
Every missed call gets a text
When a call goes unanswered, the caller gets a friendly, immediate text. Your AI Sidekick asks about their vehicle, the issue they're experiencing, and their availability — then books the appointment directly on your schedule.
03
Estimates get followed up automatically
Every quote and estimate gets an automated follow-up sequence so every job gets followed up. After the repair is complete, customers are prompted to leave a Google review — building your online reputation automatically.

The math

What missed calls are actually costing your shop.

Without AI Sidekick
Missed calls per month (avg)35
Callers who don't leave voicemail85%
Lost leads per month30
Average repair order value$450
Close rate on answered leads~35%
Revenue lost per month$4,725
With AI Sidekick
Missed calls recovered by text-back35
Leads who engage via text65%
Recovered leads per month23
Average repair order value$450
Close rate with follow-up~40%
Revenue recovered per month+$4,140
Sources: 85% voicemail avoidance from BIA/Kelsey via Dialzara. Average repair order from PartsTech Industry Report. Missed call rates from Puzzle Auto. Text engagement rates from Gartner.

Pricing

One plan. Everything included.

Monthly Annual Save 33%
$397 /month
$500 one-time setup
  • AI voice receptionist — no more missed calls or voicemail?Answers every call 24/7, handles multiple calls at once, books appointments, and transfers to you when needed. No caller ever hits voicemail again.
  • Two-way SMS — customers text in and book instantly?Customers text your business number anytime. AI responds instantly, answers questions, and books appointments — no staff needed.
  • Handles multiple calls at once — no busy signals, ever?Your AI receptionist handles unlimited concurrent calls. Even if 10 customers call at the same time, every single one gets answered immediately.
  • AI website chatbot — turns site visitors into booked appointments?A chat widget on your website that answers questions about your services, pricing, and hours — and books the appointment before the visitor leaves.
  • Online booking calendar?Customers book directly into your schedule. Syncs with Google Calendar or Outlook.
  • Automated appointment reminders?Automatic text and email reminders before appointments so customers don’t no-show.
  • Automated lead follow-up — no lead forgotten, ever?Leads get automatic text follow-ups until they book or opt out. No more forgetting to call someone back.
  • Google review automation — build your reputation without asking?After every completed job, the system texts your customer a link to leave a Google review. You never have to ask in person.
  • Lead pipeline & CRM?See every lead, conversation, and booked job in one dashboard. Know exactly where each customer stands.
  • Spanish language support?Your AI Sidekick handles calls and texts in both English and Spanish.
  • Reporting dashboard?Log in anytime to see your calls, texts, bookings, and leads in real time.
Book a Demo

No contracts — cancel anytime

Auto Repair-Specific Questions

You're probably wondering.

Yes. We customize every response for auto repair specifically — it asks the right questions (vehicle year, make, and model, what symptoms they're experiencing, whether the car is drivable) and speaks your customers' language. It's not a generic chatbot. It's configured for your shop and your services.
Your AI Sidekick identifies urgent situations — like a car that won't start, overheating, brake failure, or a stranded driver — and can immediately escalate by texting or calling your service advisor or on-duty tech directly. You set the rules for what gets escalated and to whom.
AI Sidekick doesn't directly integrate with Tekmetric, Shop-Ware, or Mitchell. It handles two-way SMS, lead follow-up, and appointment booking separately. We can connect to your shop management system through Zapier or Make to push new leads automatically, but there's no native sync. Your team creates work orders in your existing software as usual.
You control exactly how pricing questions are handled. AI Sidekick can share general ranges you set (e.g., "brake inspections start at $X"), or it can let the customer know that pricing depends on the vehicle and invite them to bring it in for a free inspection. Either way, the goal is to get them in the door, not lose them to silence.
Within seconds of the missed call. Most callers who reach voicemail will try another shop rather than leave a message. The instant text keeps them engaged with you instead.
Small shops often benefit the most because there's no one dedicated to answering phones while your techs are working. If the system recovers even one or two jobs per month that would have otherwise gone to voicemail, it covers its cost. Your dashboard shows exactly what it catches.

Ready to stop losing jobs to voicemail?

Tell us about your auto repair shop and we'll show you exactly how many leads you're losing — and how to get them back.