AI Sidekick for Veterinary

That after-hours emergency call went straight to voicemail.

Veterinary clinics miss up to 28% of incoming calls — and 85% of those pet owners will never call back. AI Sidekick responds instantly by text, triages urgency, books appointments around the clock, and follows up on every lead so no pet owner slips through the cracks.

Get a Free Consultation See the Math
Veterinarian examining a dog in a clinic
24-28%
of all calls to veterinary clinics go unanswered
Peerlogic
$100K+
in recoverable revenue lost annually to missed calls
Today's Veterinary Business
$5,000
average lifetime value of a single bonded veterinary client
Practice Life
94M
U.S. households now own at least one pet — demand is surging
APPA 2025

Sound familiar?

The exam room is full. The phone won't stop ringing.

Your front desk is juggling check-ins, discharges, and anxious pet parents in the lobby. Every unanswered ring is a new client booking with the clinic down the street — or worse, a pet emergency that can't wait.

Sunday, 11:42 PM
Dog ate something toxic
A panicked pet owner calls after their Labrador got into a box of chocolate. Your phone rolls to a generic voicemail. They drive 30 minutes to an emergency hospital instead of your clinic.
With AI Sidekick: Instant text identifies the emergency, provides your after-hours triage instructions, and alerts your on-call vet directly. The client stays with your practice.
Monday, 10:15 AM
5 calls stack up during morning rush
Two wellness exams, a post-surgical follow-up, and a walk-in with a limping cat. Your receptionist is swamped. Five calls ring through — none get answered. No messages left.
With AI Sidekick: All five callers get an immediate text. Three book appointments, one asks about vaccine pricing, one requests a prescription refill. Zero leads lost.
Wednesday, 3:00 PM
New puppy owner never comes back
A first-time pet parent brought their puppy in for shots two months ago. They were supposed to come back for boosters, but nobody followed up. They found another vet closer to home.
With AI Sidekick: Automated follow-up reminds them about upcoming boosters at day 7, 30, and 60. They book their next visit before they even think about switching.

How it works

Set it up once. It runs forever.

01
We configure your clinic's system
We connect to your phone line and customize every response for veterinary — species, appointment types, emergency protocols, and your clinic's tone. Setup takes less than 48 hours with zero disruption to your practice.
02
Every missed call gets a text instantly
When a call goes unanswered, the pet owner receives a friendly text within seconds. The AI asks about their pet, the reason for the visit, and books the right appointment type — wellness, sick visit, surgery consult, or refill request.
03
Follow-ups and reviews on autopilot
Every new client inquiry gets an automated follow-up sequence. After appointments, pet owners are prompted to leave a Google review. Vaccine and checkup reminders go out automatically to keep clients bonded to your practice.

The math

What missed calls are actually costing your clinic.

Without AI Sidekick
Calls per month (avg clinic)800
Missed call rate26%
Missed calls per month208
Callers who don't call back85%
Lost potential clients per month177
Average first-visit value$200
Booking rate if answered~40%
Revenue lost per month$14,160
With AI Sidekick
Missed calls recovered by text-back208
Pet owners who engage via text65%
Recovered leads per month135
Average first-visit value$200
Booking rate with follow-up~45%
Client lifetime value$5,000
Revenue recovered per month+$12,150
Sources: Missed call rate from Peerlogic veterinary phone data. Six-figure revenue loss from Today's Veterinary Business. Average visit cost ($200) from Capital One Shopping 2025 data. Client lifetime value ($5,000) from Practice Life. Caller behavior from Moneypenny.

Pricing

One plan. Everything included.

The Autopilot Package
$399 /month
$1,500 one-time setup
  • Missed call text-back (24/7/365)
  • After-hours emergency triage and on-call vet alerts
  • AI-powered appointment booking by species and visit type
  • Automated vaccine and checkup reminders
  • New client follow-up sequences at day 2, 7, and 30
  • Google review requests after every appointment
  • Prescription refill request handling via text
  • Monthly performance report
  • No contracts — cancel anytime
Get Started

Veterinary-Specific Questions

You're probably wondering.

Yes. We configure emergency detection keywords and scenarios specific to veterinary — toxin ingestion, difficulty breathing, hit by car, seizures, bloat, and more. When the AI identifies an emergency, it instantly escalates by texting or calling your on-call veterinarian. You define the rules for what gets escalated and to whom.
Absolutely. While veterinary practices are not subject to HIPAA, we treat all client and patient data with the same level of care. All communications are encrypted, we never share data with third parties, and you maintain full ownership of every conversation and contact record. We can also sign a data processing agreement if your practice requires one.
Yes. The AI is configured specifically for veterinary practices. It asks the right questions — species, symptoms, age, whether the pet is eating and drinking — and routes to the correct appointment type. Wellness exams, sick visits, dental cleanings, surgery consults, and prescription refills are all handled differently based on your scheduling preferences.
AI Sidekick works alongside your existing PMS — whether that's eVetPractice, Cornerstone, Avimark, or another system. We don't replace your software. We fill the gap between a missed call and a booked appointment, making sure every lead reaches your front desk instead of disappearing into voicemail.
Yes. When a pet owner texts about a refill, the AI collects the pet's name, medication, and last visit date, then sends that information directly to your team for approval. No more phone tag over routine refills — your staff processes them when they have a moment, and the client gets a confirmation text when it's ready.
Small practices are where this makes the biggest impact. You likely don't have a dedicated call center or overflow staff. If you're missing even 50 calls a month and each new client is worth $5,000 over their lifetime, even converting a handful of those into bonded clients pays for the system many times over. The average clinic loses over $100,000 a year to phone inefficiency alone.

Ready to stop losing clients to voicemail?

Tell us about your veterinary practice and we'll show you exactly how many pet owners you're losing — and how to bring them back.

No obligation. We'll reach out within 24 hours.