She wanted Botox. You were mid-injection. She booked somewhere else.

AI Sidekick does not access, store, or transmit protected health information (PHI). The system handles appointment scheduling and general inquiries only — it never discusses diagnoses, medical records, or treatment history. It operates like a front-desk receptionist handling initial booking, not a clinical tool.

Yes. We configure the AI with your specific service menu — Botox, dermal fillers, laser treatments, chemical peels, body contouring, whatever you offer. It answers common questions about procedures, pricing ranges, and recovery time in your brand's voice. It's not a generic chatbot.

AI Sidekick works alongside your existing booking platform. We don't replace your scheduling software — we fill the gap before a lead ever makes it into your system. Think of us as the front door that captures every inquiry and pushes them toward booking, so nothing falls through the cracks.

The AI provides general information and directs them to book a consultation for anything clinical. It never gives medical advice. If a client describes something that needs immediate attention (like an adverse reaction), the system escalates directly to your team via text or call based on rules you set.

Absolutely. The system can send timed reminders based on typical treatment cycles — for example, a Botox touch-up reminder at 10-12 weeks, or a follow-up facial reminder at 4-6 weeks. This keeps your clients on schedule and your treatment rooms full without your team chasing anyone down.

Your front desk handles check-ins, payments, patient questions, and a dozen other tasks throughout the day. Research shows med spas miss up to 30% of incoming calls during busy hours. AI Sidekick catches every call your front desk can't get to — especially after hours, weekends, and during peak treatment times. It doesn't replace your team. It makes sure no lead is ever lost.