AI Sidekick for Auto Repair

That check engine light won't wait. Neither will your customers.

When someone's brakes are grinding or their car won't start, they need help now. If your phone rings out, they're calling the shop down the street. AI Sidekick texts back instantly, books the appointment, and follows up on every estimate — so you never lose a repair job while you're under a lift.

Auto repair shop with vehicle on lift
$211B
U.S. auto repair and maintenance market size in 2026
85%
of callers who don't get an answer will never call back
$450
average repair order value across U.S. auto shops
239K+
auto repair shops in the U.S. — 75% independently owned

Sound familiar?

You're under the hood. The phone's ringing.

You can't pick up the phone when you're elbow-deep in a transmission job or running diagnostics. But that caller has a car that won't start, and they're not going to wait around — they'll call the next shop on Google before your voicemail even finishes.

Monday, 7:45 AM
Check engine light on the way to work
A driver notices their check engine light on during the morning commute. They call your shop before they even get to the office. No answer. They Google the next closest shop and book there instead.
With AI Sidekick: Instant text back within seconds. The AI asks what the dashboard light looks like, captures the vehicle year and make, and books a diagnostic appointment for that afternoon.
Wednesday, 3:15 PM
Brake noise gets worse on the highway
A customer hears grinding every time they brake. They call you from the road, panicked. Your techs are all busy. The call rolls to voicemail. They pull into the chain shop a mile away.
With AI Sidekick: A text goes out immediately reassuring them. The AI gathers details about the noise and vehicle, and schedules a brake inspection for first thing the next morning.
Friday, 5:30 PM
Estimate follow-up never happens
You quoted a customer $1,800 for a timing belt and water pump on Tuesday. You meant to call them back Thursday. It's Friday now and they've already approved the job somewhere else.
With AI Sidekick: Automated follow-up texts check in at day 2, 5, and 10. The customer replies "yes" on day 3 and the job is booked before you even think about it.

How it works

Set it up once. It runs forever.

01
We set up your system
We connect to your shop's phone line and customize every message to match your brand — your shop name, your tone, your services. Installation takes less than 48 hours and requires zero technical knowledge from you or your team.
02
Every missed call gets a text
When a call goes unanswered, the caller gets a friendly, immediate text. The AI asks about their vehicle, the issue they're experiencing, and their availability — then books the appointment directly on your schedule.
03
Estimates get followed up automatically
Every quote and estimate gets an automated follow-up sequence so no job slips through the cracks. After the repair is complete, customers are prompted to leave a Google review — building your online reputation on autopilot.

The math

What missed calls are actually costing your shop.

Without AI Sidekick
Missed calls per month (avg)35
Callers who don't leave voicemail85%
Lost leads per month30
Average repair order value$450
Close rate on answered leads~35%
Revenue lost per month$4,725
With AI Sidekick
Missed calls recovered by text-back35
Leads who engage via text65%
Recovered leads per month23
Average repair order value$450
Close rate with follow-up~40%
Revenue recovered per month+$4,140
Sources: 85% voicemail avoidance from BIA/Kelsey via Dialzara. Average repair order from AgentZap industry data. Missed call rates from Puzzle Auto. Text engagement rates from Eden.

Pricing

One plan. Everything included.

The Autopilot Package
$399 /month
$1,500 one-time setup
  • Missed call text-back (24/7/365)
  • AI-powered lead capture — vehicle info, issue, availability
  • Automated estimate follow-ups at day 2, 5, and 10
  • Google review requests after every completed repair
  • AI receptionist for after-hours & overflow calls
  • Custom message templates matching your shop's voice
  • Monthly performance report with call & booking data
  • No contracts — cancel anytime
Get Started

Auto Repair-Specific Questions

You're probably wondering.

Yes. We customize every response for auto repair specifically — it asks the right questions (vehicle year, make, and model, what symptoms they're experiencing, whether the car is drivable) and speaks your customers' language. It's not a generic chatbot. It's configured for your shop and your services.
The AI identifies urgent situations — like a car that won't start, overheating, brake failure, or a stranded driver — and can immediately escalate by texting or calling your service advisor or on-duty tech directly. You set the rules for what gets escalated and to whom.
AI Sidekick works alongside your existing tools — whether you use Tekmetric, Shop-Ware, Mitchell, or anything else. We don't replace your shop management software. We fill the gap before a lead makes it into your system, making sure no customer slips through the cracks between the phone ringing and the work order being created.
You control exactly how pricing questions are handled. The AI can share general ranges you set (e.g., "brake inspections start at $X"), or it can let the customer know that pricing depends on the vehicle and invite them to bring it in for a free inspection. Either way, the goal is to get them in the door, not lose them to silence.
Within seconds. Research shows that 85% of people who don't get an answer will never call back — they'll call the next shop on Google (BIA/Kelsey). The instant text catches them before they've even finished searching for your competitor's number.
Small shops are where this makes the biggest difference. You don't have a front desk person answering phones all day. If you're missing even 8 calls a month at a $450 average repair order, that's $3,600/month walking out the door. The system pays for itself with a single recovered brake job or timing belt repair.

Ready to stop losing jobs to voicemail?

Tell us about your auto repair shop and we'll show you exactly how many leads you're losing — and how to get them back.

No obligation. We'll reach out within 24 hours.